Due to the perishable nature of our products, shipping pick-up will only be scheduled for Monday, Tuesday and Wednesday afternoons. Orders placed after 9:00 AM on a Wednesday will be processed for shipping on the following Monday.
We guarantee that 90% of your trees will survive for 1 year from ship date. If more than 10% die please contact us and we will send free replacements. (If you buy 50 trees and 10 die we will send 10 trees not 50) We will not send replacements if you do not take care of your trees: by watering, animal damage, lawn mower and string trimmer damage, planting in flooded areas or areas that are too wet or too dry, overfertilizing, waiting too long to plant trees after they are shipped. We will honor our guarantee and gladly send you replacement trees at which point our guarantee policy is complete and we will be unable to send more replacement trees at a later date.
We guarantee that when we ship our trees that they are correct species and height, that they are state of Michigan inspected to be free of pests and diseases.
All stock is carefully dug, graded, packed and shipped promptly and should arrive in the best condition.
Please include shipping address, phone number and a receiving date with your order. If you provide an email address, we will email you a UPS shipping confirmation and tracking number.
We will notify you if weather, etc. causes any problems or delays.
We are sure you will be pleased with both our products and our servi
Web Pricing and Shipping
All published prices have been checked and verified. However, sometimes electronic errors can occur. If this should happen, we reserve the right to refuse any order until the problem is corrected. We apologize for any inconvenience this may cause, and appreciate your patience and understanding. We assure you that such problems, if they occur, will be addressed in a timely manner.